Terms and Conditions

These terms apply to the DF Wireless appointment booking website and optional appointment SMS program.

Appointments and repair services

A booking reserves a device drop-off appointment at your selected store. A 30-minute appointment does not guarantee a repair will be completed in 30 minutes. Listed prices are estimates; the store will confirm the final price and repair time after inspection. No payment is required to book.

Your responsibilities

Provide accurate contact and appointment information, and only provide a phone number you own or are authorized to use. Keep your appointment management link private. Use that link to reschedule or cancel. Do not submit device passwords through the booking form.

DF Wireless SMS program

By actively checking the optional SMS consent box in the booking form, you agree to receive repair appointment confirmations, reminders, changes, cancellations, and one optional review invitation after a completed repair. Consent is not a condition of purchase or booking. You can choose email or a phone call instead.

Message frequency varies with your appointment activity. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. For support, contact your selected store using the phone numbers on our locations page.

Delivery and service limitations

SMS delivery depends on mobile carrier and network availability. Messages may be delayed or not delivered. DF Wireless and mobile carriers cannot guarantee message delivery and are not liable for delayed or undelivered messages. Keep your appointment details and management link even if you do not receive a notification. These terms do not limit any rights that cannot be excluded under applicable law.

Privacy

See our Privacy Policy for how appointment information is used. We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

Last updated October 11, 2026.